Frequently asked

Answers to common
questions, before you book.

If your question isn’t here, please get in touch — our reception team are always happy to help.

No referral is needed — you can book a treatment at a time that suits you. Some private insurance providers may require a GP referral.
A podiatrist is a medical professional specialising in the diagnosis, prevention, management and treatment of the lower limb. UK podiatrists complete a 3–4 year degree, 1,000 hours of supervised clinical practice and are regulated by the HCPC.
You complete a short medical history form, then sit with a clinician who will assess, discuss and — with your consent — treat. Many issues can be addressed in the first appointment, depending on the condition.
A list of any current medication, 2–3 pairs of regularly worn shoes (especially if attending for pain or sport), and any insoles or orthotics you currently use. Please remove nail varnish beforehand.
Please see our Fees & Pricing page for a full breakdown — all prices are transparent and discussed with you before any treatment is undertaken.
Most treatments are very comfortable. Some conditions like ingrowing toenails can be sensitive briefly, but relief is typically immediate. Local anaesthetic is used wherever appropriate.
We do not currently offer a home visiting service — all appointments are at our clinic in Hayes End.
We ask that appointments are cancelled at least 24 hours in advance. Appointments cancelled with less than 24 hours’ notice will be charged the full appointment fee, as the slot cannot easily be re-allocated.
Ready when you are

Helping you stay active
and pain-free with expert

podiatry in Hayes.